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Where it is

The account menu → Audit log. The account’s owners and admins see it. Somebody with the Viewer role does not, since it shows the whole team’s activity and IP addresses.

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What is in it

Every change on the account is one row: The Area filter narrows the list to agents, campaigns, numbers, the team, integrations, contacts, billing, the account or security. Older events loads the next 50 rows.

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What is recorded and what is not

Changes are recorded: to agents (saving a draft and publishing separately, see Draft and publish), campaigns, numbers, the team, integrations, tools, the knowledge base, API keys, contacts and the do-not-call list, the plan and top-ups, privacy and agency settings, and turning two-step sign-in on or off. SMS sent from the panel are recorded too. Browsing, test calls and suggestions generated in the editor are not, since they change nothing. A change the server refused is not recorded either. The content of a change is never stored: no prompts, keys or customer data. Only who, what, when, on what and from where. The log is deleted with the account.